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Electronic Benefits Transfer (EBT)
Cardholder Assistance
1-866-512-5087
Retailer Assistance
1-866-598-1772
You May Call Cardholder Assistance at 1-866-512-5087 if:
- You Need to PIN (activate) or Re-PIN (reactivate) Your Card
- You Need a Replacement Card
- You Need Your Last 10 Transactions
- You Need to Know Your Balance
- You Need to File a Dispute
How to Take Care of Your Card and Account:
- Do Not Keep Your Card and PIN Together
- Do Not Damage or Bend Your Card
- Do Not Write on or Scratch the Black Stripe on the Back of Your Card
- Do Not Get Your Card Wet
- Do Not Put Your Card Near Magnets, TVs, DVD Players, CD Players, Stereos, VCRs or Telephones
- Do Not Leave Your Card in the Sun
- Do Not Keep Your Card Out in the Open--Always Put Your Card in a Safe Place
- Do Not Throw Your Card Away--You Will Use the Same Card Every Month as Long as You Have Benefits or if You Reapply for Benefits After Your Case Closes
- Do Not Sell or Give Your Card and PIN to Anyone
- Do Not Accept Cash Back from your EBT Card
Contact Information
Mississippi Department of Human Services
Cardholder Assistance: 1-866-512-5087
Retailer Assistance: 1-866-598-1772
ebt@mdhs.ms.gov