EBT stands for Electronic Benefits Transfer. It is a way of delivering Supplemental Nutrition Assistance Program (SNAP) benefits without paper coupons. Using a plastic card that works like a debit card, recipients may access their benefits at retail Point-of-Sale (POS) devices. Each Mississippi SNAP Benefit household will be issued an EBT card.
The Mississippi EBT card can be used at any participating store displaying the Quest® logo.
The recipient’s Mississippi EBT card is scanned at a Point-of-Sale (POS) device. The recipient than enters their secret four-digit PIN to approve the SNAP purchase.
SNAP recipients may also purchase food products at non-traditional stores such as farmers markets, truck vendors, and community support agencies, if they have been approved by Food and Service (Food and Nutrition Service).
A Customer can find out their balance at any time using any of the following options:
If the customer does not have enough benefits remaining in his/her account to cover the purchase, the transaction will be denied, and the receipt will display “Denied-Insufficient Balance.” They may pay the difference between the purchase amount and the available balance in cash, the original purchase may be reduced to an amount less than or equal to the remaining balance in the SNAP account or the balance may be paid by conducting a TANF transaction with the Mississippi Debit MasterCard, if the client is eligible for TANF. Please note that in either case the transaction must be re-entered.
Clients who have been issued a card should retain their card for the future use. A new card will be issued if the client calls the Cardholder Service Help Desk to report the card is lost, stolen or destroyed.
If you have additional questions, please refer to the following Fact Sheet: Mississippi SNAP Facts for Clients
Please call Cardholder Assistance at 866-512-5087 if you need additional assistance.
Find a county office near you.
SNAP/TANF Customer Service
Report SNAP Fraud